If you signed up for a Subscription through a Free Trial, then your initial purchase date for the purposes of the Money Back Guarantee eligibility will be the date you signed up for your free trial. At present, Aura offers the Money Back Guarantee only for direct purchase of the Services through our Sites or via our Customer Support Team. If your Subscription includes a 60 day money back guarantee, then you may cancel your Subscription and receive a refund within 60 days of your initial purchase (“Money Back Guarantee”).
Your plan switch will be effective from the date you elect to make the switch, via our websites or through our customer support team. In the event you switch your Aura Subscription plan, we will send you an email confirming the plan change, and reflect any credit or amount owed due to the difference in changing plans, and the Billing Cycle for the new plan. You may cancel your Subscription by calling us at 1-85, logging into your account, or emailing us at Once you have cancelled your Subscription, your recurring subscription fees for the Services will no longer be charged to the payment method we have on file for your account, and your subscription will remain active only until the end of the current Billing Cycle. 1.2 Automatic RenewalsĪt the end of each Billing Cycle, your Subscription will automatically renew for an additional Billing Cycle under the same terms and conditions unless you or we cancel your Subscription at least a day prior to the commencement of your next Billing Cycle. You also authorize us to automatically charge the payment method our service provider has on file based on the Billing Cycle applicable to your Subscription. You agree to pay for the Subscription that you select.
Billing Cycles will typically consist of one (1) month or one (1) year terms (“Subscription Term”). The length of your Billing Cycle will depend on the Subscription you select. You will be billed in advance for your Subscription on a recurring and periodic basis (“Billing Cycle”). Our Services are billed on a subscription basis (“Subscription”).
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